Health Insurance Requirements

In order to meet health insurance requirements for international students, California State University Fullerton (CSUF) requires all enrolled F-1/J-1 international students to purchase the CSUF International Student Health Plan administered by United HealthCare Student Resources before registering for classes. No alternate health insurance plans are accepted. Certain government sponsored international students may be exempt from this requirement, depending on documentation submitted to CSUF. Please see below for additional information. U.S. citizens, U.S. permanent residents and non-F-1/J-1 international students are not eligible to purchase this plan. The comprehensive insurance program includes coverage for accidental injury/sickness, medical evacuation, and repatriation and is also valid when traveling outside the United States.

Purchase Insurance

How to Purchase CSUF International Student Health Insurance

1. Go to www.uhcsr.com. 
2. In the School Name search box, type California State University - Fullerton.
3. Scroll down to "Medical Low w/ Dep" and click on Explore Policy.
4. Click on Get Started and Continue as Guest.
5. In the What Insurance Category Best Describes You menu, select from the options listed below based on your academic program:
   • Degree Student and Certificate Programs: F-1 Students pursuing Bachelor’s degree, or Master’s degree, or Certificate, or Credential
   • International Student Athletes: F-1 Student Athletes pursuing Bachelor's or Master's degree
   • Semester Abroad & J-1 Exchange Students
     
     • F-1 Students in the University Semester Abroad Program
     • J-1 Exchange Students enrolled at Cal State Fullerton
   • Optional Practical Training
     
     • F-1 Students at Cal State Fullerton who are on approved post-completion Optional Practical Training (OPT)
6. Enter your U.S. Zip Code and check "I have read all applicable documents." Click Next. For newly admitted international students who do not have a U.S. address yet: Please use Cal State Fullerton's zip code 92831.   
7. Select your coverage term which corresponds with your intended semester of attendance.
8. Follow the remaining instructions and make your payment.
9. Print the confirmation page and save a copy for your records.

After your health insurance purchase is received and confirmed, ISS will receive a notification directly from the health insurance provider and will adjust the ISS hold on your CSUF Student Record. 

Optional Health Insurance for OPT Students

Eligibility

Students who have applied or received approval for Post-Completion OPT have the option of purchasing the CSUF International Student Health Insurance plan. Purchasing this plan is voluntary. Please note that STEM-OPT students are not eligible for this insurance coverage. Additionally, you must meet the following conditions:

1. You must be currently enrolled in the CSUF international student health plan within 30 days of your plan expiration date.
2. You must maintain continuous coverage – no gaps in coverage are allowed.
3. You are only eligible for the CSUF International Student Health insurance plan for a maximum of two quarters beyond graduation.

Deadlines to Purchase Optional OPT Health Insurance Coverage

• Graduating Fall Semester: January 30 (Renewal Deadline: April 30)
• Graduating Spring or Summer: August 30 (Renewal Deadline: November 30)

Periods of Insurance Coverage

Periods of insurance coverage available for purchase depends on your academic program or your health insurance Plan Type.

International Degree Students including International Athletes (for degree, certificate or credential program)

• Annual coverage: August 1 to July 31
• Fall coverage: August 1 to December 31
• Spring & Summer coverage: January 1 to July 31

Semester Abroad & J-1 Exchange (for F-1 Students in the University Semester Abroad Program and J-1 Exchange Students)

• Fall coverage: August 1 to December 31
• Spring coverage: January 1 to May 31
  
• Summer coverage: June 1 to July 31

F-1 Students on Post-Completion Optional Practical Training (OPT)

• Coverage for Fall Graduates
  
  • Spring (First Quarter): January 1 to March 31
  • Summer (Second Quarter): April 1 to June 30
• Coverage for Spring/Summer Graduates
  • Fall (First Quarter): August 1 to October 31
  • Fall 2 (Second Quarter): November 1 to January 31

ISS Health Insurance Hold

International students on F1 or J1 visa status will have a “International Student Hold” or "ISS hold" on their CSUF Student Account. Once international students purchase CSUF International Student Health Insurance, ISS will be notified of purchase and will adjust the hold within 2-3 business days. The ISS hold will reappear before the next enrollment window as a reminder to purchase the required CSUF international student health insurance coverage. 

Helpful tips: Please plan on purchasing the required CSUF international health insurance at least two weeks before you plan to enroll in courses. Avoid purchasing on Fridays, or on the weekends. Purchases made outside of business hours will be processed on next business day.

Government-Sponsored Students

Government-sponsored students may be exempt from purchasing the CSUF International Student Health Insurance coverage if they can provide documentation that their government will be purchasing a U.S. health insurance policy. If you are a government-sponsored student and believe you are eligible for an exemption, contact your financial sponsor to provide our office with a valid financial guarantee. Allow a few days for processing and adjustment of the ISS hold.

If your financial guarantees or home government scholarship has expired, you will see the ISS hold which will prevent course enrollment. Please contact your financial sponsor about providing both ISS and CSUF Student Business Services with a valid financial guarantee so that the ISS hold can be adjusted.

International Student Health Insurance ID

• International students should have their CSUF International Student Health Insurance ID card at all times (digitally on mobile device and printed copy).
• Your CSUF International Student Health Insurance ID card or health insurance member ID card will be available 30 days prior to the insurance plan's effective date. You will receive an email from the Health Insurance carrier once your health insurance ID card is ready to download onto your mobile device or computer.
• If you want to request a printed copy of your health insurance ID card, contact Member Services at 1-800-767-0700.
• UHC Student Resources Available in the Apple or Google Play Store.

How to Use Your Health Insurance

• Create Your International Student Health Account
  
  1. Go to https://myaccount.uhcsr.com/
  2. Select Register Now and enter your first name, last name, date of birth and CWID (CSUF ID or Campus-Wide ID). Click Continue. 
  3. Follow the instructions to finish creating your account. 
• Download the UHC Student Resources App.
  
  • With the UHC Student Resources App, you have access to your Health Insurance ID card, can search for a doctor or medical professional who accepts your Student Health Insurance, can access HealthiestYou and 24/7 Nurse Line and other support specialists.
  • UHC Student Resources Available in the Apple or Google Play Store.
  • UHC Student Resources MyAccount Overview Video
• United HealthCare Student Resources Customer Service
  • • Phone: 1-800-767-0700
• Alliant Insurance Services Customer Service
  • • Email: studenthealthsupport@alliant.com

On-Campus Health & Wellness Services

• If you have a life-threatening emergency, please call 9-1-1.
• Whenever possible, seek medical care on-campus at TitanMED Clinical Health Services.
• On-Campus Health & Wellness Resources
  • TitanHealth: TitanMED Clinical Health Services
  • Counseling and Psychological Services
  • Disability Support Services

 

Donate