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Emergency Procedures

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Living and studying in another country comes with its own unique set of potential circumstances that may be beyond your control. The Study Abroad team is here to help in the case of an emergency, whether it be personal, medical or anything in between, but you should also keep in close contact with your family members so they know what’s going on and how to find you if anything unexpected happens.

sabroad@fullerton.edu

Life-Threatening Emergencies

Examples of life-threatening emergencies include personal injury, automobile accident, missing persons, suicidal/homicidal thoughts, natural disasters (wind, flood, etc.), security threat, sexual assault, violence.

  • Call 911.
  • After you receive assistance, notify ISS. Do not call 911 for immigration-related questions.

Resources for CSUF Community

Emergency 911 Pole

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Non-Emergency Immigration-Related Issues & Questions

Issue Solution
I need a travel signature
  1. Submit a request for a  Travel I-20
  2. A staff member will process your request when the office reopens.
I lost my I-20 or DS-2019
  1. Go to the "Requests and Documents" section of your ISS Portal and download your latest I-20.
My passport was lost/stolen
  1. If you are in the U.S., contact your embassy to apply for a replacement. Some embassies may require a police report in the case of a stolen passport.
  2. Schedule an appointment with ISS when the office reopens so we can assist you further.
My Visa is delayed
  1. Let your department know about the visa delay.
  2. Contact ISS when the office reopens to explore your options.
I have questions about the health insurance     For questions about your health insurance, please visit our Health Insurance website for further information.

 

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